Are you facing Honkai Star Rail crashing Issues while launching on your PC or mobile devices? This can be frustrating, especially when you’re eagerly trying to play one of the most anticipated games by HoYoverse.
Don’t worry, This Honkai Star Rail crashing Issues guide has got you covered. Here are some solutions and workarounds to help you fix the crashing issues in Honkai Star Rail.
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Honkai Star Rail Crashing Issues: Fixing Startup or Not Working Issues
These are some possible fixes for Honkai Star Rail Crashing Issues for PC and Mobile Users.
Check System Requirements
It’s important to first ensure that your PC or mobile device meets the game’s minimum requirements for smooth gameplay. Below are the minimum and recommended system requirements to run Honkai Star Rail smoothly:
For PC:
- Processor: Intel Core i5 or above
- Memory: 8 GB RAM
- Graphics: Nvidia GeForce GTX 970 or above
- Storage: 15 GB available space
Recommended:
- Processor: Intel Core i7 Processor or above
- Memory: 8 GB RAM
- Graphics: Nvidia GeForce GTX 1060 or above
- Storage: 20 GB available space
For Mobile devices (Android & iOS): Minimum Requirements:
- Android version 5.0 or above.
- For optimal performance on mobile devices, it is recommended to have a Snapdragon 835, Dimensity 720, Kirin 810 or better.
- Minimum requirements for iOS devices: iOS 10.0 or above for iPhone, iPad, & iPod Touch.
- For optimal performance on iOS devices, it is recommended to have an iPhone 8P, iPhone X, or an iPad with an Apple A12 processor or better.
Update Graphics Drivers
If you’re playing Honkai Star Rail on your PC, updating your graphics drivers may help fix the crashing issues. Follow these steps:
- Press the Start button and search for Device Manager.
- To update your graphics drivers on PC
- Go to the Device Manager and expand or double-click on Display Adapters.
- Right-click on the graphics card and choose ‘Update Drivers’ from the menu that appears.
- After updating, launch the game to see if the crashing issues persist.
Verify Game Files Integrity
If you’re constantly experiencing Honkai Star Rail Crashing Issues on your PC or mobile, verifying your game files’ integrity can help resolve the issue. Follow these steps:
- Select Update option located on right side of loading screen.
- To verify the integrity of your game files, launch the game and press the Update button before pressing Start Game.
- You will be asked to re-verify resources as you press or tap the button.
- To force an update of all downloaded files, toggle the Force Update option and press Confirm.
- This method will redownload all the missing and corrupted game files. After the update process is complete, launch the game to see if the crashing issues have been resolved.
Clear Cache
Clearing the cache on your mobile device can help resolve crashing issues while playing Honkai Star Rail. Follow these steps: For Android mobile players:
- To clear the cache on your mobile device
- Go to Settings and select Apps.
- Then, select Manage Apps and search for Honkai Star Rail.
- Select Clear Data and Clear Cache.
- After clearing the cache, launch the game to see if the crashing issues have been resolved.
For iOS mobile players:
- Head to Settings on your iOS device.
- Scroll and navigate to the Honkai Star Rail application from the apps list.
- To reset the cache on your mobile device, Go to Settings and select Reset Cache.
- After resetting the cache, launch the game to see if the crashing issues have been resolved.
Reinstall Honkai: Star Rail
If none of the above solutions work, try reinstalling Honkai Star Rail on your PC or mobile device. Uninstall the game and then install it again. After reinstalling, launch the game to see if the crashing issues have been resolved.
While reinstalling the game can be time-consuming, It will remove any corrupt or malicious files that may be causing the crashing issues.
Conclusion
In conclusion, facing Honkai Star Rail crashing Issues while playing Honkai Star Rail can be frustrating for any player.
But, by following the solutions or workarounds provided in this guide, you can easily fix the crashing on startup or not launching issues on your PC or mobile devices.
From checking system requirements to reinstalling the game and contacting customer support, these solutions are tested and proven to help you enjoy the game without any issues.
However, before contacting HoYoverse support, we recommend trying out the aforementioned solutions as they are the most common causes of Honkai Star Rail crashing issues.
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